Shipping policy
Shipping Policy — Aurelius Jewelry
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times Once processed, estimated delivery times are:
- United States: 7–15 business days
- Canada / UK / Australia: 10–20 business days
- Rest of World: 14–25 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the order total.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with the carrier on your behalf.